The website at www.trivoyage.co.uk is registered in England & Wales under company number 11561741. The address of our registered business office is Trivoyage Travel LTD. 27 Old Gloucester Street, London, United Kingdom, WC1N 3AX.
You must acknowledge that you are solely responsible for any information, photographs, content and any other material that you upload, copy, graphics, messages post, email or otherwise submit to the website or make available using the service, and that you have full responsibility for each of your submissions, including its legality, reliability, appropriateness, originality, and copyright. Trivoyage Travel Ltd does not claim any ownership of any content (including photos and graphics) you submit or make available for usage as part of our travel content. However, with respect to travel content you submit or make available for inclusion as part of Trivoyage’ travel content, you grant Trivoyage a world-wide, royalty free, and non-exclusive license to use, distribute, reproduce, modify, adapt, and publicly display such content or any material for the purposes of providing and promoting the destination to which such content was submitted.
This license exists only for as long as you choose to continue to include such content on the service and will terminate at the time you remove or our team remove such content from the service. You agree to provide a world-wide, royalty free, non-exclusive, and irrevocable license to use, modify, adapt, publicly display, distribute, reproduceand sublicense content (including photos and graphics) you submit or make available for inclusion in "publicly accessible" areas of the service. "Publicly accessible" areas of the service are those areas that are intended by Trivoyage Travel Ltd to be available to the general public including travel content where the option to share travel content with the public has been selected. Publicly accessible areas do not include travel content that you have selected to keep as your favorite travel content. Trivoyage Travel Ltd does not control the content or any material posted by third parties, does not guarantee the accuracy, integrity or quality of such content. You understand that by using the service, you may be exposed to content that is offensive, indecent, or objectionable. Under no circumstances will Trivoyage Travel Ltd be liable in any way for any content, including, but not limited to, for any errors or omissions in any content, or for any loss or damage of any kind incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available via the service.
You may just utilize the Trivoyage Services and Trivoyage Platforms in consistence with material laws and for genuine purposes. Regardingyour consent to comply with these Terms, we concede you a non-transferable, non-selective permit to download, access and utilize the Trivoyage Services as well as Trivoyage Platforms for your very own, non-business purposes and for no other reason. Specifically, we give such permit to you subject to you concurring that you will not:
Where you join to any element of, or utilize, the Trivoyage Services as well as Trivoyage Platforms that requires the utilization of a sign in record or secret key, you concur that you will be in charge of keeping those secret word and sign in points of interest classified and secure. In the event that you wind up mindful, or suspect for any reason, that the security of your sign in subtle elements has been imperiled, it would be ideal if you let us know here when you can.
The Trivoyage Services and Trivoyage Platforms are not expected for youngsters under 13 years old, and nobody younger than 13 may give any data to, on or through the Trivoyage Services or potentially Trivoyage Platforms. We don’t intentionally gather individual data from kids under 13, and in the event that we discover that we have gathered or gotten individual data from a tyke under 13, we will erase that data as per our security arrangement.
To the degree that any component of the Trivoyage Services or potentially Trivoyage Platforms is facilitated on a third gathering site (for instance, Facebook or another internet based life site) and there are independent terms and states of utilization identifying with that outsider site, you consent to completely agree to such terms and conditions.
We consider your security important and work consistently as per relevant information assurance laws. You recognize that any close to home information (as characterized in our security approach) which you submit to or through the Trivoyage Services as well as Trivoyage Platforms might be utilized by us as per our protection strategy. You consent to guarantee that every close to home datum you give to us is precise and a la mode and that you have acquired all assents, licenses or endorsements important to empower us to utilize that data as per these Terms, our locale rules and with our protection arrangement.
To the degree that the Trivoyage Services as well as Trivoyage Platforms enable you to post, transfer, transmit or generally make accessible any data, pictures, video, or other information with Trivoyage or other Trivoyage clients (“User Content”), you concur that:
To the degree that you furnish us with any proposals, remarks, changes, thoughts or other input (“Feedback”), you thus unavoidably dole out responsibility for licensed innovation rights subsisting in that criticism to us and recognize that we can utilize and offer such Feedback for any reason at our caution. You can give input to us by tapping on the ‘Criticism’ tab or here.
But as set out somewhere else in these Terms, all licensed innovation rights including, yet not restricted to, copyright (counting copyright in PC software licenses, exchange imprints or business names, plan rights, database rights, know-how, exchange insider facts and privileges of trust in the Trivoyage Services and Platforms (together, the “Protected innovation Rights”) are claimed by or authorized to Trivoyage. You recognize that by utilizing the Trivoyage Services as well as the Trivoyage Platforms, you won’t gain any right, title or enthusiasm for or to Trivoyage Services or potentially Trivoyage Platforms or in or to the Intellectual Property Rights with the exception of the constrained permit to utilize the Trivoyage Services and Trivoyage Platforms allowed to you according to these Terms. You additionally recognize that you have no privilege to approach any part of the Trivoyage Services as well as Trivoyage Platforms in source-code frame.
We aim to update our site regularly, and may change the content, products or any other provided materials at any time. If the need arises, we may suspend access to our website at any given, or close them indefinitely. We are under no obligation to update any of the outdated material on our site.
The general terms and conditions mentioned, the website www.trivoyage.co.uk and any relation between Trivoyage Travel LTD and users shall be governed by the established laws and jurisdiction of England & Wales. To the legal extent permitted, the company is subject to the jurisdiction of the courts of the London city for any legal issues arising from the content or from the interpretation of terms and conditions.
We have ownership and operations of international websites and we display all the information and content on behalf of travel industry and partner with many travel providers. We are a registered online company in England and Wales under company number 0208 068 2920. We are a travel agent company and we sell tickets.
We regard the protected innovation privileges of others. In the event that you have motivation to trust that your copyright is being encroached by any substance on the Trivoyage Services or potentially Trivoyage Platforms, it would be ideal if you send a composed warning of such encroachment by reaching us here.
Your utilization of the Trivoyage Services and additionally Trivoyage Platforms is completely at your own hazard.
In spite of the fact that we uphold strict 'value exactness' approaches with all accomplices who give us venture out information and attempt to guarantee that the substance showed on or through the Trivoyage Services and Platforms is up todate and precise, we can't ensure the unwavering quality or precision of such substance. We give the Trivoyage Services and Platforms on an 'as is' premise and explicitly disavow all guarantees, conditions and assurances of any sort, regardless of whether express or suggested, including however not restricted to, the inferred guarantees of title, non-encroachment, merchantability and precision, and additionally any guarantees suggested by utilization of exchange, course of managing or course of execution. To the degree allowed by law, we make no portrayals and don't warrant to you that the Trivoyage Services and Trivoyage Platforms (an) are precise, finished or progressive; (b) will dependably be accessible; (c) will live up to your desires; or (d) are secure or are free from mistakes, shortcomings, abandons, infections or malware.
Trivoyage Travel LTD isn't a movement operator and isn't in charge of giving any movement alternatives showed by means of the Trivoyage Services or potentially Trivoyage Platforms or for setting or controlling the costs we show. Any Third Party Travel Products which you find as well as book through the Trivoyage Services and additionally Trivoyage Platforms are given by free travel specialists, carriers, inns, travel administrators or other outsiders ("Travel Providers").
Trivoyage Travel LTD encourages your appointments with Travel Providers yet isn't capable and has no obligation to you in regard of such appointments. The personality of the significant Travel Provider and the terms and conditions material to your booking with them ("Travel Provider Terms") will be advised to you at the season of booking and you ought to guarantee that you read and completely comprehend them before finishing your booking.
You consent to agree in full with all appropriate Travel Provider Terms. You recognize that rupturing Travel Provider Terms could result in the dropping of tickets or reservations, repudiation of regular flier miles and different advantages, and extra charges.
Where you have utilized the Trivoyage Platforms to book at least two related travel items inside a 24-hour time frame (for instance a flight and, independently (inside 24 hours of the main booking) a lodging) at that point this might be named a "Connected Travel Arrangement" contingent upon where you are found and the appropriate shopper assurance laws that apply. Where a Linked Travel Arrangement has been made, you won't have a similar level of buyer security that you would get where you book both a flight and inn together through one single operator (where you may then get the advantages that apply to booking occasion bundles). This implies you have to depend on every individual supplier to play out their administrations, and don't have lawful plan of action to the coordinator or the retailer of a bundle. In case of the indebtedness of one of the suppliers engaged with the Linked Travel Arrangement, the insurances accessible under the EU Package Travel Regulations won't make a difference.
These Terms set out the full degree of Trivoyage's commitments and liabilities in regard of the Trivoyage Services and Platforms.
Trivoyage has no obligation at all for any courses of action you make with any outsider because of your utilization of the Trivoyage Services and additionally Trivoyage Platforms (counting, without impediment, any Travel Provider). If you experience any issues with any reserving you make or endeavor to make by means of Trivoyage, you recognize that you should resolve that issue with the pertinent Travel Provider and that your sole cure in such conditions, including any discount, lies with the important Travel Provider and not with Trivoyage. Where the Trivoyage Services or potentially Trivoyage Platforms contain connections to different locales and assets given by outsiders, these connections are accommodated your data as it were. We have no influence over the substance of those destinations or assets and acknowledge no duty regarding them or for any misfortune or harm that may emerge from your utilization of them.
You may see publicizing material presented by outsiders on the Trivoyage Services as well as Trivoyage Platforms. Every individual publicist is exclusively in charge of the substance of its promoting material andTrivoyageacknowledges no obligation regarding the substance of publicizing material, including, without confinement, any blunder, oversight or incorrectness in that.
To the most extreme degree allowed by law, we (together with our officers, chiefs, workers, delegates, offshoots, suppliers and outsiders) don't acknowledge any obligation for (an) any mistakes or oversights in the substance showed on or by means of the Trivoyage Services and additionally Trivoyage Platforms; or (b) any demonstration of god, mishap, delay or any unique, excellent, reformatory, circuitous, coincidental or weighty misfortune or harm of any sort (counting, without confinement, lost benefits or lost investment funds), regardless of whether situated in contract, tort (counting carelessness), strict risk or something else, caused by you emerging out of or regarding your entrance to, utilization of, or failure to access or utilize, the Trivoyage Services or potentially Trivoyage Platforms or any substance contained gave in that.
Subject to these Terms and to the degree allowed by law, our most extreme total obligation to you emerging out of or regarding these Terms or your entrance to, utilization of, or failure to access or utilize, the Trivoyage Services or potentially Trivoyage Platforms will be constrained to the aggregate of £100 (one hundred pounds Sterling).
Nothing in these Terms will constrain or bar (an) our obligation in regard of death or individual damage caused by our carelessness or for our extortion or fake deception; (b) whatever other risk that can't be prohibited by law; or (c) your statutory rights.
Subject to these Terms, you will be capable and obligated to us for all activities, claims, procedures, costs, harms, misfortunes and costs (counting, without restriction, legitimate expenses) caused by us or the Trivoyage Group Companies, and every one of our officers, executives, workers and specialists, emerging out of, or in any capacity associated with, your utilization of the Trivoyage Services and additionally Trivoyage Platforms or rupture of these Terms.
Trivoyage Travel LTD may in its total carefulness quickly end any concurrence with you under these Terms whenever upon notice to you and additionally, on the off chance that you have a sign in record, by dropping your enrollment and your entrance to your record, and expelling any User Content you have transferred to the Trivoyage Services as well as Trivoyage Platform. Trivoyage Travel LTD may suspend your utilization of the Trivoyage Services and additionally Trivoyage Platforms in entire or to a limited extent without notice whenever, for instance to keep you from transferring any User Content, without causing any obligation to you at all.
You recognize that your unapproved utilization of the Trivoyage Services and additionally Trivoyage Platforms may result in unsalvageable harm and damage to Trivoyage or potentially its offshoots or licensors for which cash harms would be deficient. Thusly, in case of such unapproved utilize, we and our associates and additionally licensors (as pertinent) will have the right, notwithstanding some other lawful cures accessible, to look for a prompt order against you restricting any further utilization of the Trivoyage Services as well as Trivoyage Platforms.
The shortcoming or unenforceability of any arrangement (in entire or part) of these Terms will not influence the legitimacy or enforceability of the rest of the arrangements (in entire or part). The entire or part of any arrangement which is held by a court of skilled ward to be invalid or unenforceable will be esteemed erased from these Terms.
These Terms are close to home to you. You will not be qualified for allot these Terms in entire or to some extent to any outsider without our earlier composed assent.
These Terms speak to the whole assention among us and you and supersede and supplant all and any past terms, conditions, understandings and game plans in regard of your utilization of the Trivoyage Services or potentially Trivoyage Platforms.
We will act expeditiously to any signs of User Content that is in break of these Terms. Where you are aware of or suspect any illicit exercises, or know about or suspect that works having a place with you have been encroach
We at Trivoyage Travel LTD are committed to providing a friendly and courteous customer experience. We understand things may not always go as planned. If a refund/cancellation request is received within 24 hours of the booking confirmation, we can issue a full refund (minus applicable service charges).
We recommend that you thoroughly review all travel details immediately upon receiving them to make sure they are correct, as most of our airline tickets, hotels, pre-paid car rentals, vacation packages and service fees are non-refundable after 24 hours of booking. Rest assured - if your waiver is approved by the travel supplier we will be able to process your refund. All return requests and cancellations can only be processed by calling us at 0208 068 2920. We can accept refund requests only if the following conditions have been met:
All refund requests are processed in a sequential format. Once you have provided our customer service agent with your cancellation request, we will then send you an email notification that your request has been received. A time frame will then be determined by the travel supplier for processing of the refund.
Cancellation Password - For your security, bookings may only be cancelled over the phone, and not by email or web chat. When requesting Trivoyage Travel LTD to cancel a booking on your behalf, our agents will send you an email with a unique Cancellation Password to the e-mail you entered when the booking was created. Please provide the Cancellation Password to our agents when asked, to complete your cancellation request. If you cannot access your email and provide your Cancellation Password, we may not be able to process your request for cancellation. The Cancellation Password will expire within 3 hours of issuance. If your Cancellation Password expired before we were able to process your request please call us back to obtain a new Cancellation Password.